Dispute Settlements

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Activities Performance of Dispute Settlement Body (DSB) and Consumer Information Complaint Center (CICC) in Region and State

No Region/State DSB Solution CICC Solution Recommendation
Mediation Enforcement Total Mediation Enforcement Total  
Good Service Good Service Good Service Good Service  
1 NayPyiTaw 1 - 5 2 8 3 - 2 1 6  
2 Yangon - - 5 6 11 6 7 1 - 14  
3 Mandalay - - 4 1 5 5 8 2 1 16  
4 Bago 1 2 1 1 5 2 1 3 3 9  
5 Magway - - 5 1 6 3 2 - - 5  
6 Sagaing - - 5 - 5 - - 1 - 1  
7 Ayeyarwady 2 1 3 - 6 2 1 1 4 8  
8 Tanintharyi - - - - - - - - - -  
9 Kachin - - 1 - 1 - - - - -  
10 Kaya - - 3 - 3 - 1 - - 1  
11 Kayin - - - - - - - - - -  
12 Chin - - - - - - - - - -  
13 Mon 1 - 5 - 6 1 - - - 1  
14 Rakhine - - - - - - - - - -  
15 Shan 2 - 17 1 20 - - 3 3 6  
  Total 7 3 54 12 76 22 20 13 12 67  

2017-2018 Budget Year, Solutions concerned with consumer dispute in regions and states from April to December

No Region/State Mediation Enforcement
1 Yangon Region - 7
2 Mandalay Region - 5
3 Bago Region 3 2
4 Magway Region - 6
5 Sagaing Region - 4
6 Ayeyarwady Region 3 3
7 Tanintharyi Region - -
8 Kachin State - 1
9 Kaya State - 3
10 Kayin State - -
11 Chin State - -
12 Mon State 1 5
13 Rakhine State - -
14 Shan State - 15
15 Nay Pyi Taw 1 6
  Total 8 57